Under what conditions will any remaining Anago C-Fee payments be canceled if a franchisee voluntarily relinquishes an additional account?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
- (vii) If You voluntarily relinquish an additional Account that You have assumed, after 10 business days' written notice to Us of Your intent to relinquish, any C-Fee payment still due will be canceled if We are able to have another Unit Franchisee assume the Account and the Client does not cancel within 60 days after the transfer date; otherwise, the C-Fee remains due.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, if a franchisee voluntarily relinquishes an additional account, any remaining C-Fee payments will be canceled under specific conditions. The franchisee must provide Anago with a 10-business-day written notice of their intent to relinquish the account.
The cancellation of the remaining C-Fee payments is contingent upon Anago's ability to have another unit franchisee assume the account. Additionally, the client associated with the account must not cancel the service within 60 days after the transfer date to the new franchisee.
If Anago cannot find another franchisee to assume the account or if the client cancels the service within 60 days of the transfer, the franchisee remains responsible for the C-Fee payments. This condition highlights the importance of a smooth transition and client retention for the cancellation of C-Fee payments when a franchisee voluntarily relinquishes an account.