Under what conditions will Anago refund the deposit agreement amount?

According to Anago's 2025 Franchise Disclosure Document, all fees are generally non-refundable unless explicitly stated otherwise. This means that the initial deposit or any other fees paid to Anago are typically non-refundable. Prospective franchisees should be aware that, under most circumstances, these fees will not be returned, regardless of whether the franchise agreement is terminated or expires.

This policy is common in the franchise industry, as initial fees and other payments often cover Anago's expenses in evaluating and setting up a new franchisee. These expenses can include administrative costs, training, and other support services provided upfront. Therefore, franchisees should carefully consider their decision before entering into an agreement with Anago, as they will likely not be able to recover these initial costs if they later decide to terminate the agreement.

Given the non-refundable nature of fees, it is crucial for potential Anago franchisees to conduct thorough due diligence before signing the franchise agreement. This includes carefully reviewing the FDD, seeking legal and financial advice, and fully understanding the terms and conditions of the agreement. Franchisees should also inquire about any specific circumstances under which a refund might be possible, even if not explicitly stated in the FDD. Understanding this policy is essential for making an informed investment decision and avoiding potential financial losses.