Under what condition is the Anago subfranchisor's initial training waived?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial training is mandatory for Subfranchisor (or its managing owner if Subfranchisor is an entity) and must be completed within 90 days after signing this Agreement.
The initial training program, which is subject to modification by Franchisor at any time, is currently for a period of two weeks.
Training may include instruction about unit sales and solicitation; unit orientation; management; contract sales including marketing, prospecting, telemarketing, bidding, and contracting for customer contracts, invoicing and statement processing.
If the Subfranchisor is a current owner/operator of another Anago Master Franchise not in default, then all training and training materials are waived by both parties
- (b) Failure to Complete Initial Training.
If Subfranchisor (or its managing owner if Subfranchisor is an entity) fails to complete Initial Training to Franchisor's satisfaction, as determined by Franchisor in its sole discretion, Franchisor may elect to retrain Subfranchisor (or its managing owner if Subfranchisor is an entity) or terminate this Agreement and retain the nonrefundable Subfranchise fee to pay for expenses associated with the training and time lost in developing Subfranchisor's territory.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, initial training is typically mandatory for new subfranchisors or their managing owner. This training must be completed within 90 days of signing the Subfranchise Agreement and currently lasts for two weeks. The training covers various aspects of the business, including sales, management, marketing, and contract negotiation.
However, Anago waives the initial training and training materials for subfranchisors who are already current owners or operators of another Anago Master Franchise, provided that the existing franchise is not in default. This waiver applies to both the subfranchisor and Anago.
If a subfranchisor fails to complete the initial training to Anago's satisfaction, Anago has the option to either require retraining or terminate the agreement. In the event of termination due to failure to complete training, Anago retains the nonrefundable subfranchise fee to cover expenses related to the training and lost time in developing the subfranchisor's territory. This highlights the importance of completing the training program unless the waiver condition is met.