conditional

Under what condition is Anago required to provide assistance and services for the operation of my Anago Unit Franchise?

Anago Franchise · 2025 FDD

Answer from 2025 FDD Document

omplete the work assigned to your Unit Franchise and, while we might make suggestions or recommendations, from time to time, we do not direct or control the manner and means in which you perform the tasks necessary to complete the work or the hours you set aside to perform the work.

ARTICLE 2 - OUR DUTIES

We will provide You with the following assistance and services necessary for the operation of Your Anago Unit Franchise, if You are not in default under this Agreement:

SECTION 2.1 ASSIGNMENT OF ACCOUNTS.

At Our option, You will join in as a party to the Accounts secured by Us through a contract with a Client or those contracts will be assigned to You, in either case until the earlier of (a) the expiration or termination of this Agreement, (b) the contract with the Client is terminated, cancelled, or transferred, or (c) any situation arises whereby You errantly cease service to the Account. All Accounts will initially be between Us and the Client. All payments made by a Client under an Account will be sent directly to Us. You will receive the gross monthly revenues from the Account less the fees owed to Us as stated in Section 3.1 and any other liability You may have to Us. You are not permitted to offer, exchange or transfer Accounts that have been assigned to Your Unit Franchise or to which Your Unit Franchise has become a party by joinder except pursuant to a third-party's purchase of Your Anago business in accordance with this Agreement. You are not permitted to perform or invoice for janitorial or other services offered through Your Unit Franchise directly to those Accounts or to perform or invoice the Account for such services outside of the contract. You may however solicit and negotiate additional business with Clients assigned to You. All such additional business must be reflected on an amendment to the contract with the Account and will be subject to the provisions of the assignment of the contract, including Our appointment as Your agent for billing and collections related to the additional business. We will invoice for those services retaining Our fees earned under this Agreement. All Accounts We

assign to You or to which you become a party by joinder must be serviced in accordance with the times, frequency of service and cleaning specifications as determined by the Client.

You acknowledge and agree that we or AFI may negotiate contracts with third parties that provide that their products and services will be the only such products or services that are offered by the Anago System.

Source: Item 23 — RECEIPTS (FDD pages 62–298)

What This Means (2025 FDD)

According to Anago's 2025 Franchise Disclosure Document, Anago will provide assistance and services necessary for the operation of your Anago Unit Franchise if you are not in default under the Franchise Agreement. This means that as long as you are meeting your obligations and complying with the terms of the agreement, Anago is committed to supporting your business.

Specifically, Anago outlines several areas of assistance they will provide. This includes assigning you to Accounts secured by Anago through a contract with a Client or those contracts will be assigned to you. Anago will invoice the clients and you will receive the gross monthly revenues from the Account less the fees owed to Anago. Anago will also provide advisory assistance in the operation and promotion of the Anago Unit Franchise as they deem advisable. This advisory assistance may include continuing education, communication of new developments, improvements in equipment and supplies, and new techniques in advertising, service, and management relevant to your franchise operation.

However, if you fail to meet your obligations under the agreement, Anago is not obligated to provide these services. It is important for a prospective franchisee to carefully review the franchise agreement to understand what constitutes a default and what steps can be taken to avoid it. Maintaining compliance with the agreement is essential to ensure you receive the support and assistance Anago promises to help you operate your franchise successfully.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.