Under what circumstances will Anago pay me for supplies I sold?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
D. Supplies and Day Porter Services
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- What We shall pay You for:
- (i) Supplies sold by Us and billed separately to the Client on Your behalf.
- (ii) Supplies sold by You and authorized, in writing, by the Client, with copy to Us.
- (iii) Additional Day Porter services provided by You with written authorization from the Client, with copy to Us.
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- What We shall not pay You for:
- (i) Supplies or services not billed by Us.
(ii) Missed cleans, missing supplies, or credits deducted by the Client.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, Anago will pay you for supplies you sold under specific conditions. Anago will pay for supplies sold by Anago and billed separately to the client on your behalf. Additionally, Anago will pay for supplies sold by you that are authorized in writing by the client, with a copy of the authorization provided to Anago.
It is important to note that Anago will not pay you for supplies or services not billed by them. Furthermore, Anago will not compensate you for missed cleans, missing supplies, or credits deducted by the client. This means that franchisees need to ensure proper billing procedures are followed and maintain accurate records of client authorizations to receive payment for supplies they sell.
This policy highlights the importance of clear communication and documentation in the Anago franchise system. Franchisees must work closely with Anago and their clients to ensure all supply sales are properly authorized, documented, and billed to receive appropriate compensation. Failure to adhere to these guidelines may result in the franchisee not being paid for the supplies they provide.