Under what circumstances will Anago NOT pay a franchisee for One-Time Services performed?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
All Accounts will initially be between Us and the Client. All payments made by a Client under an Account will be sent directly to Us. You will receive the gross monthly revenues from the Account less the fees owed to Us as stated in Section 3.1 and any other liability You may have to Us. You are not permitted to offer, exchange or transfer Accounts that have been assigned to Your Unit Franchise or to which Your Unit Franchise has become a party by joinder except pursuant to a third-party's purchase of Your Anago business in accordance with this Agreement. You are not permitted to perform or invoice for janitorial or other services offered through Your Unit Franchise directly to those Accounts or to perform or invoice the Account for such services outside of the contract. You may however solicit and negotiate additional business with Clients assigned to You. All such additional business must be reflected on an amendment to the contract with the Account and will be subject to the provisions of the assignment of the contract, including Our appointment as Your agent for billing and collections related to the additional business. We will invoice for those services retaining Our fees earned under this Agreement. All Accounts We
assign to You or to which you become a party by joinder must be serviced in accordance with the times, frequency of service and cleaning specifications as determined by the Client.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
Based on the 2025 Anago Franchise Disclosure Document, the franchisee will receive gross monthly revenues from client accounts, less fees owed to Anago as stated in Section 3.1 and any other liability the franchisee may have to Anago. All payments made by a client under an account will be sent directly to Anago. The franchisee is not permitted to perform or invoice for janitorial or other services offered through the Unit Franchise directly to those accounts or to perform or invoice the account for such services outside of the contract.
Anago secures accounts through contracts with clients, and the franchisee may join in as a party to these accounts or have the contracts assigned to them. This arrangement continues until the agreement expires or terminates, the contract with the client is terminated, canceled, or transferred, or the franchisee ceases service to the account. The franchisee must service all assigned accounts according to the times, frequency of service, and cleaning specifications determined by the client.
Therefore, Anago will not pay a franchisee for one-time services if the franchisee performs or invoices for services directly to the client instead of having payments sent directly to Anago. Additionally, if the franchisee performs or invoices the account for such services outside of the contract, they will not be compensated by Anago.