When does Anago typically deliver the Unit Franchise Operating Manual to franchisees?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
SECTION 2.3 LOAN OF THE MANUAL.
We will loan to You one (1) registered copy of the Unit Franchise Operating Manual (with revisions as required). Our practice is to deliver the Manual to You shortly before completing the Anago Orientation Program. We will advise you of any changes made by the Franchisor to the Manual. You agree to comply with any and all changes that are designated therein as mandatory. You may, at your discretion, adopt any changes that are designated therein as "suggested" or "recommended." If there is any conflict between Your and Our copy of the Manual, the copy we maintain at Our offices will control.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the Unit Franchise Operating Manual is typically loaned to new franchisees shortly before they complete the Anago Orientation Program. Anago also advises franchisees of any changes made to the manual. Franchisees must comply with changes designated as mandatory, but may choose whether or not to adopt changes that are suggested or recommended. In the event of a conflict between the franchisee's copy of the manual and Anago's copy, the copy maintained at Anago's offices will be considered the controlling document.