Can an Anago subfranchisee change or alter the Anago Manuals?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
Loan of the Anago Manuals (Section 2.2 of the Subfranchise Rights Agreement) - We will loan to you a copy of the Anago Manuals, including the Unit Franchise Operating Manual, that you are required to use and provide to your Unit Franchisees. These manuals cannot be changed, altered or edited in whole or in part by you or your Unit Franchisees.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, subfranchisees are explicitly prohibited from changing or altering the Anago Manuals. As part of the pre-opening support, Anago loans a copy of the Anago Manuals to the subfranchisee, including the Unit Franchise Operating Manual, which the subfranchisee is required to use and provide to its unit franchisees.
This restriction ensures consistency and standardization across all Anago franchises. The Anago Manuals contain proprietary information, and maintaining their integrity is crucial for brand uniformity and operational effectiveness. The manuals consist of a total of 1,113 pages and include the Master Franchise Operating Manual, the IGAS Manual, the Unit Franchise Operating Manual, the CleanSource® Training Manual, the AnagoCloud Handbook, the Unit Franchise Owner's Guide to Anago Protection+ Disinfection, and the Unit Franchise Owner's Guide to Electrostatic Spraying.
For a prospective Anago subfranchisee, this means they must adhere strictly to the guidelines and procedures outlined in the Anago Manuals without any modifications. This requirement underscores the importance of following the established system to maintain quality and brand standards. While subfranchisees may need to make changes to the franchise disclosure document to comply with state and federal regulations, these changes must be forwarded to Anago, and any other changes must be approved by Anago.