What software programs does Anago grant Subfranchisior access to during the term of the agreement?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
During the Term, and subject to the terms of this Agreement, the Franchisor hereby agrees to: (a) grant Subfranchisior access to a Software program currently known as IGAS, an internet-based Software currently known as AnagoCloud, and an internet-based application currently known as Anago CleanSource; (b) furnish Subfranchisior with certain Related Materials (as later defined in this Agreement) in support of the Software; (c) grant the Subfranchisior a nontransferable and nonexclusive license to use the Software and Related Materials which are described pursuant to any Schedule to this Agreement signed by both parties ("Schedule"); and (d) provide Software maintenance, all as described in this Agreement.The term "Software" means the object code version of any proprietary or third-party software to which Franchisor provides Subfranchisor access for use in connection with its Subfranchise Business, including any updates or new versions thereof.
Software does not include source code.
The term "Related Materials" means any printed material not consisting of Software programs, such as Software user instructions, and which is designated by the Franchisor as available under license to the Subfranchisor for the licensed Software to which such Related Materials relate.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, during the term of the Subfranchise Agreement, Anago grants the Subfranchisor access to specific software programs. These include IGAS, AnagoCloud, and Anago CleanSource. These are internet-based software and applications. The Subfranchisor also receives related materials to support the software. Anago provides software maintenance as part of the agreement. The Subfranchisor receives a non-transferable and nonexclusive license to use the software and related materials. The software provided does not include source code.
The license for the software and related materials remains effective for the term of the agreement, provided the Subfranchise Rights Agreement is in full effect, unless terminated earlier. The Subfranchisor can use the software on any number of workstations, computers, or mobile devices approved by Anago. However, the Subfranchisor is responsible for the security of the software, collected data, and related materials from external intrusions, regardless of any assistance from Anago. Anago retains title and full ownership rights to the software, including any enhancements or modifications made at the Subfranchisor's request. The Subfranchisor cannot modify the software in any way.
The Subfranchisor must pay a monthly Software Support Fee of $200, which covers technical support directly related to the software, approved updates and fixes, and installation of approved updates and general computer bulletins. Additional fees may apply for internet or other access fees related to extra technical support not directly concerning the software's operation. Upon termination of the agreement, the Subfranchisor must immediately return all software and related materials, including all copies, translations, compilations, or partial copies, to Anago.
It is important to note that Anago does not provide any warranties that the software or related materials will be free of defects, meet all of the Subfranchisor's requirements, be compatible with unapproved hardware or third-party software, or be available for uninterrupted use. The agreement explicitly disclaims any express or implied warranties, including those of merchantability and fitness for a particular purpose. The Subfranchisor is responsible for obtaining the necessary computer hardware, workstations, and mobile devices to operate the software, as specified in the Anago Manuals or the Subfranchise Agreement.