What software instruction does Lisa Ritenour provide at Anago?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
- (iv) Lisa Ritenour, Vice President Internal Operations, providing instruction on Invoice Generating Accounting Software (IGAS) and NBDS System. Ms. Ritenour has over 23 years of experience in the subject matters taught and 15 years of experience with AFI;
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, Lisa Ritenour, the Vice President of Internal Operations, provides instruction on Invoice Generating Accounting Software (IGAS) and the NBDS System. This indicates that Anago franchisees will receive specific training on these software systems as part of their initial or ongoing support.
For a prospective franchisee, this means that Anago provides dedicated training on key software platforms essential for managing their business. The IGAS likely covers invoicing and basic accounting functions, while the NBDS System focuses on sales transaction records and data management. This training aims to equip franchisees with the necessary skills to handle financial and operational aspects of their Anago franchise.
The NBDS System's principal functions are to provide permanent records of sales transactions and to collect and manage information about the nature of those transactions. The types of information that it collects and generates are telemarketing and sales levels, client information, individual sales data, and various financial information. This information is considered Anago's Confidential Information. Anago will have electronic and manual access to the information that the NBDS System generates and there are no contractual limitations on Anago's right to access this information. NBDS is not intended to be an accounting or bookkeeping system, so franchisees must obtain their own accounting and or bookkeeping system.
It is important for potential franchisees to understand the capabilities of both IGAS and the NBDS System, as well as any associated costs for updates or maintenance. While Anago provides training, franchisees may need to budget for additional support or training as their business grows. Understanding the data access policies related to the NBDS System is also crucial, as Anago retains the right to access all information generated by the system.