Who is responsible for providing copies of the Anago Manuals to Unit Franchisees, and at whose expense?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor will loan to Subfranchisor one copy of the Anago Manuals Subfranchisor is required to provide to its Unit Franchisees as set forth in the Unit Franchise Agreement and all additions, supplements, improvements and updates to the Anago Manuals within a reasonable amount of time after the same are adopted by Franchisor. The Anago Manuals cannot be emulated, edited, altered in whole or in part by Subfranchisor or its Unit Franchisees. Subfranchisor shall, at its sole cost and expense, provide to each Unit Franchisee one copy of the Anago Manuals and all additions, supplements, improvements and updates to the Anago Manuals.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the Subfranchisor is responsible for providing copies of the Anago Manuals to Unit Franchisees. Anago loans one copy of the Anago Manuals to the Subfranchisor, who is then required to provide a copy to each Unit Franchisee, along with any additions, supplements, improvements, and updates.
The FDD specifies that the Subfranchisor bears the sole cost and expense of providing these manuals to the Unit Franchisees. This means the Subfranchisor must cover all expenses associated with reproducing and distributing the manuals.
This arrangement places the financial burden of providing the Anago Manuals on the Subfranchisor, which is a key consideration for prospective Subfranchisors. They need to factor in these costs when assessing the financial viability of their Anago franchise.