Who is responsible for the cost of replenishing cleaning materials and supplies for an Anago franchise?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
You must use Your own tools, equipment, and supplies to perform the services required under the contract with the Account. We will provide to You office and marketing materials as stated in Exhibit 2, cleaning supplies as stated in Exhibit 3 and minor equipment as stated in Exhibit 4. (The cleaning supplies and minor equipment described in Exhibits 3 and 4 are included in the Initial Fee for programs I through X+. Purchasers of programs 0 and 500 must purchase the cleaning supplies and minor equipment separately. Purchasers of program VII or higher will receive two (2) complete sets of the cleaning supplies and minor equipment described in Exhibits 3 and 4). If at the time of purchase, you have your own supplies equal to the supplies listed in Exhibits 3 and 4, you may request an equipment waiver, which will reduce Your Initial Fee. All Your existing supplies are subject to Our approval and must meet the standards and specifications of the Anago system. The replenishment of these materials and supplies will be at the expense of Your business.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the franchisee is responsible for the cost of replenishing cleaning materials and supplies. Specifically, franchisees must use their own tools, equipment, and supplies to perform the services required under their contract with the client.
The initial franchise fee for Programs I through X+ includes an initial set of cleaning supplies and minor equipment, detailed in Exhibits 3 and 4 of the FDD. However, franchisees who purchase Programs 0 and 500 must purchase these initial supplies separately. Franchisees purchasing Program VII or higher receive two complete sets of these initial supplies and minor equipment.
While Anago may provide initial cleaning supplies and minor equipment as part of the franchise fee for certain programs, the responsibility for keeping these supplies stocked falls on the franchisee. Franchisees can request an equipment waiver to reduce their initial fee if they already possess supplies that meet Anago's standards, but these existing supplies are subject to Anago's approval. This means that after the initial supply, the franchisee bears the ongoing expense of maintaining adequate stock to fulfill their service obligations.