Is Anago required to provide continuing advisory assistance to Subfranchisors?

According to Anago's 2025 Franchise Disclosure Document, Anago may provide continuing advisory assistance to Subfranchisors but is not required to do so. Specifically, Anago may offer assistance in the operation and promotion of Unit Franchises as it deems advisable. This assistance can include communication of new developments, improvements in equipment and supplies, and new techniques in advertising, service, and management relevant to the operation of the Franchised Business. This assistance is subject to the availability of Anago's personnel.

This discretionary support means that Subfranchisors cannot demand or legally compel Anago to provide ongoing advisory services. The level and type of assistance provided can vary based on Anago's assessment of need and resource availability. For a prospective Subfranchisor, this implies that while Anago may offer valuable support, it is not a guaranteed aspect of the franchise relationship.

Prospective Subfranchisors should consider this when evaluating the level of support they can expect from Anago and factor it into their business planning. It would be prudent to discuss with Anago the typical frequency, nature, and scope of advisory assistance provided to Subfranchisors to better understand the potential support available.