For Anago, what is the required process before initiating arbitration, and what is the timeframe for amicable resolution?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
Before initiating arbitration, the initiating party will provide to a notice of intention to initiate arbitrate to the other party, following which, the parties will make commercially reasonable effort to resolve the dispute amicably within 60 days (or such longer deadline as may we and you may mutually upon) of the receiving party's receipt of all information reasonably requested by it. All disputes between the parties that cannot be amicably settled, ex
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION (FDD pages 44–52)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, before initiating arbitration, the initiating party must provide a notice of intention to arbitrate to the other party. Following this notice, both parties are expected to make commercially reasonable efforts to resolve the dispute amicably.
The timeframe for this amicable resolution period is 60 days from the date the receiving party receives all information reasonably requested by them. However, Anago and the franchisee can mutually agree to extend this deadline if needed.
This process is designed to encourage parties to resolve disputes through negotiation and information exchange before resorting to arbitration, which can be a more costly and time-consuming process. By requiring a notice of intent and a 60-day resolution period, Anago aims to foster communication and potentially avoid formal arbitration proceedings.