What is the purpose of the Anago Administrative Support Fee?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee1 | Amount | Due Date2 | Remarks |
|---|---|---|---|
| attend retraining classes in the areas the training officer feels are necessary for you to successfully complete the Anago Training Program for Subfranchisors. | |||
| Administrative Support Fee | 2% of the Gross Revenues collected by the Subfranchisor. | Monthly on the 20th day of each month | This fee is for continued assistance we may provide to you, including advisory assistance in the promotion of Unit Franchises, sale of clients, and referral of leads, additionally, it includes a support phone line and email ticketing system for general use and troubleshooting within NBDS. |
Source: Item 6 — OTHER FEES (FDD pages 12–19)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the Administrative Support Fee is 2% of the Gross Revenues collected by the Subfranchisor. This fee covers continued assistance that Anago provides to the subfranchisor. This includes advisory assistance in the promotion of Unit Franchises, the sale of clients, and the referral of leads. Additionally, the fee covers access to a support phone line and an email ticketing system for general use and troubleshooting within NBDS (presumably Anago's National Brand Development System). The Administrative Support Fee is due monthly on the 20th day of each month.
This fee is intended to provide ongoing support and resources to help the subfranchisor manage and grow their Anago business. The services covered by the fee, such as lead referrals and promotional assistance, are designed to help the subfranchisor attract new unit franchisees and clients. The support phone line and email ticketing system offer a means for subfranchisors to get help with any issues or questions they may have.
For a prospective Anago subfranchisee, it's important to understand exactly what services and support are included under the Administrative Support Fee. While the FDD provides a general description, it would be prudent to ask Anago for specific examples of the advisory assistance provided, the types of leads that are typically referred, and the average response time for the support phone line and email ticketing system. Understanding the value and effectiveness of these services will help a prospective franchisee assess whether the fee is justified and whether it aligns with their business needs.