What pre-opening support does Anago provide to subfranchisees before they begin operating their business?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
11 - FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING**
Except as listed below, we are not required to provide you with any assistance.
PRE-OPENING SUPPORT:
After the Subfranchise Rights Agreement is signed and before you begin to operate your Anago Subfranchise Rights Business, if you are not in default under your Subfranchise Rights Agreement, we provide the following:
Initial Training (Section 2.1 of Subfranchise Rights Agreement) – We will provide initial training for one person for up to two weeks, which training will take place not only at one of our offices but also at such other locations as we mutually agree upon. See below under the heading "Training Program" for additional information.
Loan of the Anago Manuals (Section 2.2 of the Subfranchise Rights Agreement) - We will loan to you a copy of the Anago Manuals, including the Unit Franchise Operating Manual, that you are required to use and provide to your Unit Franchisees. These manuals cannot be changed, altered or edited in whole or in part by you or your Unit Franchisees.
Pre-Opening Assistance and Support (Section 2.3 of the Subfranchise Rights Agreement):
- (a) Original Materials. We will provide you with assistance in (a) the preparation of advertising brochures, (b) compiling a list of local suppliers, (c) compiling a list of prospective clients, and (d) the set up for local newspaper advertising for the Unit Franchisees.
- (b) Computer System/Software. Specifications for the computer system will be provided, along with the custom NBDS formats.
- (c) Informal Advice. We may provide you, although not obligated to do so, informal advice and instruction in the day-to-day operations of your Anago Subfranchise Rights Business.
Franchise Disclosure Document (Section 2.6 of the Subfranchise Rights Agreement) - We will supply to you a current franchise disclosure document (Subfranchisor - Single Unit) to be modified by you and your franchise attorney including the information required to be included regarding Subfranchisors by applicable federal and state regulations, including the FTC Franchise Rule. We will update our franchise disclosure document in accordance with current FTC requirements as to information concerning us. The franchise disclosure document is only provided as a guideline, and you are solely responsible to make alterations and/or changes as necessary to comply with state or federal requirements as we make no guarantees that the franchise disclosure document or unit franchise agreement samples provided conform to current laws. Any changes to comply with current laws that you
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, Anago provides several forms of pre-opening support to its subfranchisees. This support is offered after the Subfranchise Rights Agreement is signed and before the subfranchisee begins operating their Anago business, assuming they are not in default of the agreement. The support includes initial training, the loan of Anago manuals, and pre-opening assistance.
The initial training program is mandatory and lasts up to two weeks for one person. This training takes place at one of Anago's offices or another mutually agreed-upon location. The training covers aspects of the business such as unit sales and solicitation, unit orientation, management, contract sales including marketing, prospecting, telemarketing, bidding, and contracting for customer contracts, invoicing and statement processing, administration, and Anago business operations. The Anago Training Program should begin 4 to 8 weeks after signing the Anago Subfranchise Rights Agreement and 1 to 2 weeks before the opening of the Anago Subfranchise.
Anago also loans a copy of the Anago Manuals, including the Unit Franchise Operating Manual, which the subfranchisee is required to use and provide to their Unit Franchisees. These manuals cannot be altered by the subfranchisee or their Unit Franchisees. Additionally, Anago provides assistance in preparing advertising brochures, compiling lists of local suppliers and prospective clients, and setting up local newspaper advertising for Unit Franchisees. Specifications for the computer system and custom NBDS formats are also provided. Anago may also provide informal advice and instruction in the day-to-day operations of the Anago Subfranchise Rights Business, although they are not obligated to do so.
Furthermore, Anago will supply a current franchise disclosure document (Subfranchisor - Single Unit) to be modified by the subfranchisee and their franchise attorney, including the information required to be included regarding Subfranchisors by applicable federal and state regulations, including the FTC Franchise Rule. The franchise disclosure document is only provided as a guideline, and the subfranchisee is solely responsible to make alterations and/or changes as necessary to comply with state or federal requirements as Anago makes no guarantees that the franchise disclosure document or unit franchise agreement samples provided conform to current laws.