Where is the 'Anago Orientation Program' described in the Anago Unit Franchise Agreement?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
SECTION 2.2 ANAGO ORIENTATION PROGRAM.
We will provide the Anago Orientation Program for You (or one of your owners, if you are a legal entity) and two other individuals designated by You within 30 days of the Agreement Date. One of the individuals who attends the Anago Orientation Program must personally guaranty Your obligations under this Agreement if You are a legal entity. The Anago Orientation Program consists of 7 classroom sessions and 3 on-site sessions at one of Our existing Account buildings. Each classroom and on-site session is a maximum of 8 hours. The Anago Orientation Program covers the following items: general office cleaning, restroom cleaning, floor maintenance, customer relations, and contract sales. The Orientation is provided by the use of video films, lectures and "hands-on" applications by Our experienced staff. Your employees may attend certain sessions of the Anago Orientation Program as We designate. There is no additional fee for Initial Orientation. You are responsible for any expenses incurred by You and Your employees in attending the Initial Orientation, including costs of transportation, lodging, meals and any wages paid to your employees.
SECTION 2.3 LOAN OF THE MANUAL.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the Anago Orientation Program, also referred to as Initial Orientation/Orientation, is described in Section 2.2 of the Anago Unit Franchise Agreement. This section outlines the details of the program, including its structure, content, and requirements for attendance.
The Anago Orientation Program consists of 7 classroom sessions and 3 on-site sessions, each lasting a maximum of 8 hours. The program covers essential topics such as general office cleaning, restroom cleaning, floor maintenance, customer relations, and contract sales. Anago utilizes video films, lectures, and hands-on applications delivered by experienced staff to provide this orientation.
Furthermore, to receive offers for accounts generating Gross Monthly Billing, franchisees must successfully complete the Anago Orientation Program with a score of 85% or better on the business operations examination. The orientation officer must also certify the franchisee as qualified to operate an Anago Unit Franchise, and the franchisee must sign an orientation acknowledgment form. If a franchisee fails the Anago Orientation Program, they must attend corrective measures classes in the areas the Orientation Officer feels are necessary for the franchisee to successfully complete the Anago Orientation Program.