How often can Anago require refresher or additional training programs for Subfranchisors?

According to Anago's 2025 Franchise Disclosure Document, Anago may provide refresher training programs, seminars, or advanced management training for Subfranchisors at their principal training facility. These programs may be required at Anago's sole discretion. However, Anago will not require such training more often than once a year. The Subfranchisor is responsible for all expenses associated with these programs, including the standard rates charged by Anago and all travel, meals, and lodging costs for the Subfranchisor's attendees. This means that as a Subfranchisor, you may be required to attend additional training, but no more than once per year, and you will bear the costs.

This policy ensures that Anago Subfranchisors stay updated with the latest practices and standards. While the frequency is capped at once per year, the actual need for and content of the training will likely depend on the Subfranchisor's performance and adherence to Anago's standards. The Subfranchisor should budget annually for these potential training expenses, as they can include not only the training fees but also significant travel-related costs.

It is important for prospective Subfranchisors to inquire about the typical cost of these refresher training programs and the factors that might trigger a mandatory attendance. Understanding these aspects will help in better financial planning and operational management. While the FDD specifies the frequency limitation, the actual cost and specific content of the training programs can vary, making it a crucial point of discussion during the due diligence process.