How are network and hardware support services billed by Anago?

According to Anago's 2025 Franchise Disclosure Document, if a subfranchisor utilizes Anago's programmer for network and hardware support, they will be billed at the programmer's current hourly rate. This means the cost for these services can vary depending on the time required to resolve the issue and the programmer's prevailing rate.

This billing structure is fairly standard in franchising, where specialized technical support is often charged on an hourly basis to reflect the actual time and expertise required. Subfranchisors should factor in potential costs for network and hardware support when budgeting for their Anago franchise.

It is important for prospective subfranchisors to clarify what the current hourly rate is for the programmer and to understand the types of issues that would necessitate using these services. Understanding these potential costs upfront will help in accurately forecasting expenses and managing the financial aspects of the Anago subfranchise.