What minimum computer hardware and software system is required for the day-to-day operation of an Anago franchise?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
ng programs and using only those marketing materials that have been provided or approved by us in advance.
COMPUTER SYSTEMS
You must provide financial and business records and information to us according to reporting formats, methodologies and time schedules that we establish. As part of these record-keeping requirements, you must, at your sole cost and expense, obtain and use the computer hardware and software system (including our proprietary software) as we may designate from time to time in the day-to-day operation of your business. Currently, the minimum hardware and software computer requirements include a minimum of 3 workstations (2.0 GHz dual or quad core processor, 8+ GB of RAM, Windows 11 or newer edition, Mac OS X v13 (Ventura) or newer edition) with Microsoft Office 2019 or newer on each computer, a minimum of 256-500 GB hard drive space and high speed internet, a 2022 iPad Pro (6 th generation for 12.9" or 4th generation for 11") or newer including Apple Pencil (2nd generation) or newer for each sales representative and brand manager (with minimum 126GB or more of storage and 5G LTE (cellular)), and 1 All-In-One color printer with High Volume
Scanning capability. Also, you must utilize our computerized NBDS management systems and accept NBDS (in accordance with the NBDS License Agreement attached as Exhibit D to this Disclosure Document), which may be modified at any time in response to business, operations and marketing conditions. You must enter into any licenses, terms of use and maintenance agreements and pay any license and maintenance fees as we may require. You must replace any such systems when we deem advisable given the age, cost to operate, condition of the system then in use, the thencurrent and anticipated technology, the information then in use with other Subfranchisors of the System, the needs of the System, and any other factors that may be relevant.
The NBDS System's principal functions are to provide permanent records of sales transactions at your Anago Subfranchise and to collect and manage information about the nature of those transactions. The types of information that it collects and generates are telemarketing and sales levels, client information, individual sales data, and various financial information.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, franchisees must acquire and utilize specific computer hardware and software for their business operations. This includes a minimum of 3 workstations, each equipped with at least a 2.0 GHz dual or quad-core processor, 8+ GB of RAM, Windows 11 (or newer), or Mac OS X v13 (Ventura) (or newer). Each workstation also needs Microsoft Office 2019 (or newer), a minimum of 256-500 GB of hard drive space, and a high-speed internet connection.
In addition to the workstations, each sales representative and brand manager must have a 2022 iPad Pro (6th generation for the 12.9" model or 4th generation for the 11" model) or newer, along with an Apple Pencil (2nd generation) or newer. These iPads should have at least 126GB of storage and 5G LTE (cellular) capability. The franchisee must also have one All-In-One color printer with high-volume scanning capability.
Anago franchisees are also required to use Anago's computerized NBDS management systems and accept NBDS. The franchisor may modify this system at any time based on business, operations, and marketing conditions. Franchisees must enter into any necessary licenses, terms of use, and maintenance agreements, and pay any associated fees. Anago can require franchisees to replace these systems based on factors such as age, operating costs, condition, current and anticipated technology, information shared with other subfranchisors, system needs, and other relevant factors. The costs associated with purchasing the computer system range from $15,000 to $25,000, and franchisees are responsible for the costs of upgrades and updates, which may range from $500.00 to $5,000.00.