How many pages are dedicated to 'Standards Enforcement Fees' in the Anago FDD?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
may, at Our sole discretion, transfer the Account and assess an Account Transfer Fee of $100. If inspections by Our Brand Standards Department show a continued lack of proper service and/or poor quality of service, then We have the right to transfer the Account without notice and assess a $100 Account Transfer Fee. All other transfers will be assessed a $50 Account Transfer Fee.
- (i) Standards Enforcement Fee. If, regardless of discovery through a Client complaint or an Brand Standards Department inspection, a lack of performance is found, We will notify You immediately and You will have 2 hours to respond to the complaint. If We are unable to make contact with You and Our Brand Standards Department must respond to the complaint, a Sta
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
Based on the 2025 Anago Franchise Disclosure Document, there is no specific section or dedicated number of pages solely for 'Standards Enforcement Fees'. However, the term is defined and the fee is described within Item 23, which covers various receipts and fees.
The 'Standards Enforcement Fee' is incurred if a lack of performance is identified, either through a client complaint or an inspection by Anago's Brand Standards Department. In such cases, Anago will immediately notify the franchisee, who then has two hours to respond to the complaint. If Anago is unable to contact the franchisee and the Brand Standards Department has to address the complaint, a $50 Standards Enforcement Fee will be assessed.
Furthermore, if the franchisee fails to correct the deficiency to the satisfaction of Anago or the client by the next contractually scheduled visit, Anago's Brand Standards Department will rectify the issue, and the franchisee will be responsible for all costs incurred by Anago in correcting the complaint. This fee structure incentivizes Anago franchisees to maintain standards and respond promptly to complaints to avoid additional costs.