Is it mandatory to keep the information contained within the Anago Manuals confidential?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
After you have signed your Anago Subfranchise Rights Agreement and shortly before completing the Anago Training Program, we will loan you a copy of our Subfranchisor Operation Manuals comprised of the Master Franchise Operating Manual which includes Introduction to the Manual, Introduction to the Franchise System, Understanding Franchising, Pre-opening Procedures, Personnel, Franchise Sales Process, Franchise Orientation, Telemarketing, Sales, Bidding, & Estimating, Brand Standards, Marketing, and Management Documents, the IGAS Manual, Unit Franchise Operating Manual which includes Introduction to the Manual, Introduction to the Franchise System, Pre-Opening Procedures, Personnel, Policies & Procedures, Daily Operating Procedures, Floor Care, Safety and Security, Biohazards, Financial Reports, Bidding & Estimating, and Management Documents and Forms, CleanSource® Training Manual, the AnagoCloud Handbook, the Unit Franchise Owner's Guide to Anago Protection+ Disinfection, and the Unit
Franchise Owner's Guide to Electrostatic Spraying. (Section 6.1 of the Subfranchise Rights Agreement) (the "Anago Manuals" or "Manuals"). Our Manuals contain proprietary information and you must keep this information confidential.
The current Manuals consist of a total of 1,113 pages. The Table of Contents for the Manuals is attached to this Disclosure Document as Exhibit G.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, maintaining the confidentiality of the information within the Anago Manuals is mandatory. After signing the Subfranchise Rights Agreement and before completing the Anago Training Program, Anago will loan you a copy of their Subfranchisor Operation Manuals, referred to as the "Anago Manuals" or "Manuals".
The Anago Manuals contain proprietary information, and franchisees are explicitly required to keep this information confidential. The manuals consist of 1,113 pages and include the Master Franchise Operating Manual, the IGAS Manual, Unit Franchise Operating Manual, CleanSource® Training Manual, the AnagoCloud Handbook, the Unit Franchise Owner's Guide to Anago Protection+ Disinfection, and the Unit Franchise Owner's Guide to Electrostatic Spraying.
This confidentiality requirement is a standard practice in franchising to protect the franchisor's trade secrets and operational methods. Failure to comply with this requirement could result in legal repercussions or termination of the franchise agreement. Prospective franchisees should carefully review the terms of the Subfranchise Rights Agreement regarding confidentiality to fully understand their obligations.