According to Anago's 2025 Franchise Disclosure Document, Section 18.23, titled "Limitations of Claims," specifies that all claims, except for monies due to Anago under the agreement, are barred unless an action or legal or arbitration proceeding is filed and timely served upon the opposing party within 12 months from the date you or Anago knew or should have known of the facts creating the claim. This limitation is subject to any applicable law or statute that provides for a shorter period to bring a claim, or as otherwise required by law.

This means that an Anago franchisee has a limited time frame to bring any claims against the franchisor, with the exception of payments owed to Anago. This limitation is set at 12 months from when the franchisee knew or should have known about the facts leading to the claim. However, this 12-month period may be shortened if any applicable law or statute mandates a shorter period for filing such claims.

This clause is significant for prospective franchisees as it sets a relatively short window for identifying and pursuing claims against Anago. Franchisees need to be diligent in monitoring their business relationship and operations to ensure they do not miss the deadline for filing any potential claims. The inclusion of the phrase "except to the extent any applicable law or statute provides for a shorter period of time to bring a claim, or as otherwise required by law" means franchisees must also be aware of any state or federal laws that might further reduce the time they have to take action.