What kind of assistance may Anago provide to Subfranchisors?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Periodic Assistance. Franchisor may, subject to availability of Franchisor's personnel, provide to Subfranchisor continuing advisory assistance in the operation and promotion of the Unit Franchises as Franchisor deems advisable, including communication of new developments, improvements in equipment and supplies, and new techniques in advertising, service and management that are relevant to the operation of Franchised Business. Franchisor will loan to Subfranchisor one copy of the Anago Manuals Subfranchisor is required to provide to its Unit Franchisees as set forth in the Unit Franchise Agreement and all additions, supplements, improvements and updates to the Anago Manuals within a reasonable amount of time after the same are adopted by Franchisor. Franchisor will also loan to Subfranchisor one set of manuals (and all additions, supplements, improvements and updates to the manuals within a reasonable time after the same are adopted by Franchisor) of the necessary computer operating system (NBDS) for telemarketing, administration, and field operations. Franchisor will refer all leads received by Franchisor to Subfranchisor for possible Unit Franchises in the Area. Franchisor, upon default of this Agreement or at the request of Subfranchisor, may, at its sole option, assume the processing of Client invoices and Unit Franchisee statements for an indefinite period. In such an event, Franchisor will charge Subfranchisor a monthly accounting fee equal to $1,000.00 or 1% of monthly Gross Revenues (whichever is greater), plus the cost of postage. Additionally, Franchisor will charge Subfranchisor a $25.00 accounting fee per Unit Franchisee monthly statement. Franchisor will, at its discretion and subject to availability of Franchisor's personnel, maintain a telephone "hotline" for informational assistance for Subfranchisor and Unit Franchisees. Franchisor may provide refresher-training programs, seminars or advanced management training for Subfranchisor at the principal training facility of Franchisor, which may be required, at the sole option of Franchisor. Franchisor will reimburse Subfranchisor for reasonable lunch or dinner expenses related to the training of other Anago subfranchisors.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, Anago offers several forms of assistance to its Subfranchisors. Anago may provide continuing advisory assistance in the operation and promotion of Unit Franchises as Anago deems advisable, including communication of new developments, improvements in equipment and supplies, and new techniques in advertising, service and management that are relevant to the operation of Franchised Business. Anago will also loan one copy of the Anago Manuals Subfranchisor is required to provide to its Unit Franchisees as set forth in the Unit Franchise Agreement and all additions, supplements, improvements and updates to the Anago Manuals within a reasonable amount of time after the same are adopted by Anago. Anago will also loan to Subfranchisor one set of manuals (and all additions, supplements, improvements and updates to the manuals within a reasonable time after the same are adopted by Anago) of the necessary computer operating system (NBDS) for telemarketing, administration, and field operations.
Anago will refer all leads received by Anago to Subfranchisor for possible Unit Franchises in the Area. Anago may, at its option, assume the processing of Client invoices and Unit Franchisee statements for an indefinite period upon default of the Agreement or at the request of Subfranchisor. In such an event, Anago will charge Subfranchisor a monthly accounting fee equal to $1,000.00 or 1% of monthly Gross Revenues (whichever is greater), plus the cost of postage. Additionally, Anago will charge Subfranchisor a $25.00 accounting fee per Unit Franchisee monthly statement.
Furthermore, Anago may maintain a telephone "hotline" for informational assistance for Subfranchisor and Unit Franchisees, subject to the availability of Anago's personnel, at its discretion. Anago may provide refresher-training programs, seminars or advanced management training for Subfranchisor at the principal training facility of Anago, which may be required, at the sole option of Anago. Training will not be required more often than once a year. Subfranchisor is solely responsible for all expenses associated with these programs, including the then prevailing standard rates charged by Anago for these programs and all travel, meals and lodging costs for Subfranchisor's attendees. Anago will reimburse Subfranchisor for reasonable lunch or dinner expenses related to the training of other Anago subfranchisors.