If Anago signs a contract with a National Account in my area, what options might Anago provide to me?

According to Anago's 2025 Franchise Disclosure Document, if Anago signs a contract with a National Account that has locations within your designated area, Anago has the option to allow you to service those locations. This is contingent on Anago not being prohibited from doing so under their contract with the National Account. If permitted, Anago may offer you the option to license Unit Franchisees to perform services for the National Account locations within your area. This option would be subject to specific terms and conditions set by Anago and would be granted on a nonexclusive basis.

It's important to understand the definition of a "National Account" according to the FDD. It includes any client or prospective client that directly or through its affiliates: (i) owns, manages, operates, controls, or is responsible for ten (10) or more locations in your Area; (ii) owns, manages, operates, controls or is responsible for multiple locations, one or more of which is in your Area and one or more of which is outside of your Area; and (iii) requests that Anago or its affiliates submit a response to a request for proposals ("RFP") and Anago determines that you do not meet the National Account's qualifications to submit an RFP response or enter into the contract. This definition clarifies the scope of accounts that fall under this clause and emphasizes Anago's control over these larger clients.

This clause in the agreement highlights the importance of understanding the relationship between the subfranchisee, Anago, and National Accounts. While you are required to refer all National Accounts to Anago and cannot directly contract with them without written consent, there is a potential benefit if Anago secures a National Account in your area. However, the ultimate decision to involve you and the terms of that involvement rest solely with Anago. As a subfranchisee, you are not guaranteed the right to service these accounts, and the terms offered may not always be favorable. Therefore, it is crucial to discuss this aspect thoroughly with Anago during your due diligence to understand the potential opportunities and limitations regarding National Accounts.