If the Anago franchisee is a legal entity, what is the requirement for attendance at the Anago Orientation Program?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
We will provide the Anago Orientation Program for You (or one of your owners, if you are a legal entity) and two other individuals designated by You within 30 days of the Agreement Date. One of the individuals who attends the Anago Orientation Program must personally guaranty Your obligations under this Agreement if You are a legal entity. The Anago Orientation Program consists of 7 classroom sessions and 3 on-site sessions at one of Our existing Account buildings. Each classroom and on-site session is a maximum of 8 hours. The Anago Orientation Program covers the following items: general office cleaning, restroom cleaning, floor maintenance, customer relations, and contract sales. The Orientation is provided by the use of video films, lectures and "hands-on" applications by Our experienced staff. Your employees may attend certain sessions of the Anago Orientation Program as We designate. There is no additional fee for Initial Orientation. You are responsible for any expenses incurred by You and Your employees in attending the Initial Orientation, including costs of transportation, lodging, meals and any wages paid to your employees.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, if the franchisee is a legal entity, Anago requires that one of the owners attend the Anago Orientation Program. Additionally, if the franchisee is a legal entity, Anago requires that one of the individuals who attends the Anago Orientation Program must personally guarantee the franchisee's obligations under the Franchise Agreement.
The Anago Orientation Program consists of seven classroom sessions and three on-site sessions at one of Anago's existing account buildings. Each classroom and on-site session is a maximum of eight hours. The program covers general office cleaning, restroom cleaning, floor maintenance, customer relations, and contract sales. Anago provides the orientation through video films, lectures, and hands-on applications by their experienced staff.
Anago does not charge an additional fee for the initial orientation. However, the franchisee is responsible for all expenses incurred while attending the orientation, including transportation, lodging, meals, and any wages paid to employees. Franchisees should consider these costs when budgeting for their initial investment. Anago also allows the franchisee's employees to attend certain sessions of the Anago Orientation Program as designated by Anago.