Does Anago guarantee the availability of personnel for providing continuing advisory assistance?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Periodic Assistance. Franchisor may, subject to availability of Franchisor's personnel, provide to Subfranchisor continuing advisory assistance in the operation and promotion of the Unit Franchises as Franchisor deems advisable, including communication of new developments, improvements in equipment and supplies, and new techniques in advertising, service and management that are relevant to the operation of Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, Anago may provide continuing advisory assistance in the operation and promotion of the Anago Unit Franchise as deemed advisable. However, this assistance is subject to the availability of Anago's personnel.
This means that while Anago intends to offer support such as communication of new developments, improvements in equipment and supplies, and new techniques in advertising, service, and management, they do not guarantee that personnel will always be available to provide this assistance. The availability of personnel is a condition that affects the level of support a franchisee can expect.
For a prospective franchisee, this implies that the level of advisory support may vary. It is important to understand that while Anago aims to assist franchisees, the actual provision of that assistance depends on the franchisor's staffing and resource capacity at any given time. A franchisee should inquire about the typical availability of advisory personnel and what alternative resources are available if direct personnel assistance is limited.