Are the Anago Franchisor's standards for operating and managing a Unit Franchise considered confidential?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
- "Anago Manuals", or "Manuals" means all manuals produced by ACS, AFI and/or their affiliates, or for the benefit of Franchisor and the System, and loaned to the Subfranchisor, now existing or later produced, and any revisions, additions and modifications thereto.
The Anago Manuals are deemed confidential including Franchisor's Standards for operating and managing a Unit Franchise and advertising and marketing of the Unit Franchises.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the standards for operating and managing a Unit Franchise are considered confidential. The Anago Manuals, which contain these standards, are explicitly deemed confidential. This confidentiality is emphasized within the Anago Subfranchise Rights Agreement.
As a subfranchisor, you are expected to treat the Anago Manuals and all other confidential information with utmost care, taking necessary measures to maintain the integrity and reputation of the Anago system. This includes keeping the manuals in a secure area and reporting any theft, loss, or destruction of the manuals to Anago immediately. Failure to do so could have serious repercussions.
Furthermore, access to the Anago Manuals should be strictly limited to employees who have a 'need to know' to perform their job functions. Subfranchisors are prohibited from copying, recording, or reproducing any part of the Anago Manuals without Anago's written consent, ensuring that the confidential information remains protected. If the manuals are lost or stolen, the subfranchisor must purchase a replacement set from Anago at a cost of $500.