Is an Anago franchisee required to retain Anago as their agent to directly invoice accounts?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
erienced field support and accompany You during the initial set-up and first-time cleaning of the very first Account You service pursuant to this Agreement.
SECTION 2.7 CONTINUED ASSISTANCE AND SUPPORT.
Upon the opening of Your Anago Unit Franchise, We will provide to You the following:
(a) Invoicing and Accounting Services. You have agreed to retain Us as Your agent to directly invoice the Accounts that are assigned to You or with respect to which You sign a joinder, and You will forward to Us amounts We are due from Client payments sent or given directly to You. We will invoice the Accounts monthly for the cost of services and supplies You render under the contract with the Account. We will invoice the Accounts we assign to You and maintain those revenue Records for You. You hereby authorize and direct Us to withhold, on Your behalf, any Money due You from servicing the Accounts We assign to You for Royalty Fees, Administration Fees, Advertising Contributions, C-Fees, Note Payments and all other amounts You owe to Us or Our Affiliates and out-of-pocket costs (including attorneys' fees and court costs) We incur in enforcing payment of Accounts on Your behalf. On or before the 20th day but no later than the 25th day of each month following the month in which services were rendered, We will mail to You all monies collected as recorded in the "Due Owner" column of the Owners Report (monthly statement), less monies due Us in accordance with this Agreement. If amounts billed to the Accounts We assign to You are unpaid, You will incur the loss of nonpayment except in
instances where We have guaranteed in writing payments to You. We will take action to enforce payment at Your discretion and expense. You hereby also authorize and direct Us, at Our sole discretion, to initiate action on Our own to recover unpaid amounts of Our fees that would have been collected if the Account had paid as agreed. It is an essential part of Our record keeping that all amounts due from the Client be remitted to Us so that We can maintain accurat
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, franchisees are required to retain Anago as their agent to directly invoice accounts that are assigned to them or with respect to which they sign a joinder. Anago will invoice these accounts monthly for the cost of services and supplies rendered under the contract. Franchisees authorize Anago to withhold monies due from servicing these accounts for various fees and payments owed to Anago or its affiliates.
Anago will mail the collected monies to the franchisee, as recorded in the monthly statement, less any amounts due to Anago, typically between the 20th and 25th of each month following the month in which services were provided. If amounts billed to the accounts are unpaid, the franchisee will incur the loss of nonpayment unless Anago has guaranteed payments in writing. Anago will take action to enforce payment at the franchisee's discretion and expense, but can also initiate action to recover unpaid fees at its own discretion.
It is essential that all amounts due from the client are remitted to Anago so that they can maintain accurate and timely records. Failure to forward any payments received by the franchisee to the Anago office will result in a Handling Fee of $100 per payment to compensate for the additional expense incurred by Anago. This mandatory arrangement ensures that Anago maintains control over the billing and collection process, which is critical for accurate record-keeping and the consistent application of fees and payments.