How will an Anago franchisee be notified of client payments made by credit card and the associated charges?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
After Subfranchisor receives a Client payment and deposits that payment into the designated Anago Escrow Account, Franchisor will: (i) distribute to Subfranchisor once per week, on Wednesday, the Client Receipts deposited into the Anago Escrow Account during the prior week (with a week running from Sunday through Saturday) which have cleared, less any funds owed to Franchisor or its affiliates for Royalties, Administrative Support fees, Insurance fees, accounting fees, service fees (bank fees, credit card fees, or other fees relating to billing and collections), advertising fees, late fees, temporary management fees, interest, and any other payments due to Franchisor its affiliates hereunder; and (ii) Franchisor will hold back in the Anago Escrow Account a portion of the funds sufficient to cover amounts Subfranchisor owes to it under this Agreement, as described in subsection (i).
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, after a subfranchisor receives a client payment and deposits it into the designated Anago Escrow Account, the franchisor will distribute client receipts to the subfranchisor once per week, specifically on Wednesdays. This distribution includes all client receipts deposited into the Anago Escrow Account during the prior week (Sunday through Saturday) that have cleared. From these receipts, Anago will deduct any funds owed to them or their affiliates.
The deductions from the client receipts will cover various fees and payments. These include royalties, administrative support fees, insurance fees, accounting fees, service fees (such as bank fees, credit card fees, or other fees related to billing and collections), advertising fees, late fees, temporary management fees, and interest, as well as any other payments due to Anago or its affiliates under the agreement. Additionally, Anago will retain a portion of the funds in the Anago Escrow Account to cover any amounts the subfranchisor owes to them under the agreement.
In essence, the subfranchisor will receive a weekly distribution of client payments that have cleared through the Anago Escrow Account, after deductions for fees, royalties, and other obligations. This weekly distribution serves as the notification of client payments and the associated charges, providing transparency and a regular accounting of financial transactions between the subfranchisor and Anago.