Are the fees described in Item 6 of the Anago FDD refundable?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
ly into the required bank accounts. | Notes:
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- Unless otherwise provided, all fees described in this Item 6 are imposed by and payable to us. All fees are non-refundable unless otherwise stated. Certain of the fees and costs in this Item may vary from state to state and are not uniform in all cases for persons currently offered Subfranchise Rights.
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- If no time is specified, these amounts are due upon receipt of an invoice from us.
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- We will collect Royalty fees once a month on or around the 25th of each month. However, you must deposit client receipts into the designated escrow account (as described in detail in Item 11) on a daily basis.
Source: Item 6 — OTHER FEES (FDD pages 12–19)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, the fees outlined in Item 6, which covers other fees, are generally non-refundable unless explicitly stated otherwise. Specifically, payments for software maintenance and support services, currently priced at $200 per month, are non-refundable.
This means that as a prospective Anago franchisee, you should carefully consider the circumstances under which you might incur these fees, as most of them will not be returned to you once paid. This policy is fairly standard in the franchise industry, as fees are typically used to cover the franchisor's costs of providing ongoing support and services.
It is important to note that the fees and costs may vary from state to state and are not uniform in all cases for persons currently offered Subfranchise Rights. Therefore, it is crucial to review the specific fee schedule applicable to your location and to seek clarification from Anago regarding the refundability of any particular fee before making any payments.