What is the fee charged by Anago if I choose to have them handle payment?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
e of $50 will also be assessed to You. If a complaint is made known to You by Our Brand Standards Department and You fail to correct the deficiency to Our or the Client's satisfaction on or before Your next contractually scheduled visit, Our
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, if a franchisee receives client payments directly, they must forward these payments to the Anago Regional Office for processing. Failure to do so results in a Handling Fee of $100 for each payment not forwarded. This policy is in place because Anago uses the payments to calculate the franchisee's gross revenues and deducts fees such as Royalty Fees, Administration Fees, Advertising Contributions, Insurance Fees, and C-Fees.
Anago retains the franchisee as their agent to directly invoice the accounts assigned to them. They will also forward to Anago amounts due from client payments sent directly to the franchisee. Anago will invoice the accounts monthly for the cost of services and supplies rendered under the contract with the account. They will also maintain those revenue records for the franchisee.
This system ensures that Anago can maintain accurate and timely records of amounts due from the franchisee and allows them to take action to enforce payment from clients at the franchisee's discretion and expense. The franchisee authorizes Anago to withhold money due to them from servicing accounts for various fees and costs. This includes fees, note payments, and out-of-pocket costs incurred in enforcing payment of accounts on the franchisee's behalf. Anago will then mail the remaining monies collected to the franchisee.