What expenses is the Anago subfranchisor responsible for in connection with the initial training program?

According to Anago's 2025 Franchise Disclosure Document, the subfranchisor is responsible for expenses associated with refresher or additional training programs. Specifically, the subfranchisor must cover all costs related to these programs, including the standard rates charged by Anago, as well as all travel, meals, and lodging costs for the subfranchisor's attendees. This applies to refresher training programs, seminars, or advanced management training provided at Anago's principal training facility. These additional training programs may be required at Anago's sole option, but will not be required more than once a year.

In contrast, the Anago Unit franchisee is responsible for expenses incurred while attending the Anago Orientation Program. These expenses include costs of transportation, lodging, meals, and any wages paid to employees. There is no additional fee for the initial orientation program itself.

If the subfranchisor fails to complete the initial training program to Anago's satisfaction, Anago may elect to retrain the subfranchisor or terminate the agreement. In the event of termination, Anago retains the nonrefundable subfranchise fee to cover expenses associated with the training and time lost in developing the subfranchisor's territory. This highlights the importance of successfully completing the initial training to avoid potential financial losses and termination of the franchise agreement.

Additionally, if the Anago Unit franchisee receives unsatisfactory inspection reports and fails to promptly remedy the deficiencies, Anago may require the franchisee and their representatives to attend refresher corrective measures classes. The franchisee is solely responsible for all expenses associated with these programs, including the prevailing standard corrective measures fee ($0.00 to $500.00), as well as all travel, meals, and lodging costs for their attendees.