In the event of a dispute regarding the contents of the Anago Manuals, which version of the Anago Manuals is considered controlling?

According to Anago's 2025 Franchise Disclosure Document, in the event of a dispute regarding the contents of the Anago Manuals, the terms contained in the "Master Copy" of each of the Anago Manuals maintained by Anago at Anago's home office is the controlling version.

This means that if there is ever a disagreement about what is in the Anago Manuals, the official version kept at Anago's headquarters will be considered the final authority. This is a fairly standard practice in franchising, as it ensures that there is a single, definitive source of truth for all operating procedures and standards.

As a prospective Anago franchisee, it is important to ensure that you receive all updates to the Anago Manuals and incorporate them into your own copy. You should also be aware of this clause and understand that Anago's master copy will be the deciding factor in any disputes. It would be prudent to keep detailed records of all manual updates received and any communications with Anago regarding the manuals.