In dealings with Anago, are the officers, directors, employees, and brokers acting in a representative or individual capacity?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
(b) YOU AGREE THAT IN ALL OF YOUR DEALINGS WITH US, OUR OFFICERS, DIRECTORS, EMPLOYEES, BROKERS (IF ANY) AND OTHER REPRESENTATIVES ACT ONLY IN A REPRESENTATIVE CAPACITY AND NOT IN AN INDIVIDUAL CAPACITY. YOU AGREE THAT THIS AGREEMENT AND ALL BUSINESS DEALINGS BETWEEN YOU AND ANY INDIVIDUALS AS A RESULT OF THIS AGREEMENT, ARE ONLY BETWEEN YOU AND US.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, when a franchisee deals with Anago's officers, directors, employees, brokers, and other representatives, these individuals are acting solely in a representative capacity, not in an individual one. This means that any interactions or business dealings are strictly between the franchisee and Anago as a company.
This provision protects Anago and its personnel from potential personal liability related to the franchise agreement. It clarifies that the franchise agreement and all business dealings resulting from it are solely between the franchisee and Anago. This clause aims to prevent franchisees from pursuing legal action against individual officers, directors, employees, or brokers of Anago, ensuring that any disputes are handled directly with the company.
As a prospective franchisee, it is crucial to understand that you cannot hold individual representatives of Anago personally liable for any claims or issues arising from the franchise agreement. All your dealings and legal recourse are with the Anago franchise itself. This arrangement is fairly standard in franchising, as it shields the franchisor's staff from personal liability and streamlines dispute resolution through the company.