Who is considered a 'Client' or 'Current Client' of an Anago Unit Franchise?

According to Anago's 2025 Franchise Disclosure Document, a 'Client' or 'Current Client' is defined as the business entity or person who signs a contract to receive services provided by an Anago Unit Franchise. This definition is crucial for understanding the relationships and obligations within the Anago franchise system.

For a prospective Anago franchisee, this definition clarifies who they will be directly serving and contracting with. It establishes that the client is the entity receiving the janitorial services, and the franchisee's responsibility is to fulfill the contractual obligations to that client. This also means that the franchisee's revenue is directly tied to maintaining a positive relationship and fulfilling the service requirements of these clients.

Understanding this definition is also important in the context of the franchise agreement, as it dictates various aspects of the franchisee's operations, including billing, service standards, and potential transfer or termination of accounts. The franchisee must adhere to the standards set by Anago and ensure client satisfaction to maintain the account and associated revenue stream. The definition also clarifies that the agreement for services is directly between the client and Anago Unit Franchise.