What is a C-Fee for an Anago franchise?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
“C-Fee” means the fee stated in Subsection 3.1(f).
(iv) If the C-Fee is paid in full at the time of assumption, the C-Fee will be reduced by 15%.
(v) If the C-Fee is paid in full within 90 days of assumption, no interest charges will accrue.
(vi) The C-Fee of One-Time Services, Initial Cleans or Extra Work on additional Accounts We secure will be equal to 20% of the gross fee charged to the Client and will not be financed.
(vii) If You voluntarily relinquish an additional Account that You have assumed, after 10 business days' written notice to Us of Your intent to relinquish, any C-Fee payment still due will be canceled if We are able to have another Unit Franchisee assume the Account and the Client does not cancel within 60 days after the transfer date; otherwise, the C-Fee remains due.
(viii) If You lose an additional Account for the reasons stated in either Subsections 2.1(c)(ii)-(iii) or if You cease service to the Account (for more than 2 days without at least 10 business days' written notice and Our consent) or if You abandon Your Anago Unit Franchise and the C-Fee was financed, the entire unpaid amount becomes immediately due upon loss of such Account or abandonment of Your Unit Franchise.
(ix) C-Fee payments are discontinued if the Client cancels the service contract through no fault of yours.
C-Fees are non-refundable.
However, credits for C-Fee payments will be made if the Client cancels the services contract within 180 days from the date of commencement.
Any credit toward additional contract C-Fees is limited to 15% of paid C-Fees calculated for the contract and is at Our sole discretion; provided that You can verify that the contract was canceled through no fault of yours.
(x) On buildings with varying occupancy levels you will pay a monthly C-Fee based on amount of square footage cleaned.
(xi) Should an additional Account request an increase in services and the monthly gross billings increase, additional C-Fees may be charged in our sole discretion.
(xii) There is no C-Fee assessed when You obtain an Account solely through Your own marketing and sales efforts, without assistance from the Regional Office (excluding the preparation of the actual bid proposal).
(xiii) Partial C-Fees may be assessed at 50% of normal schedule if You need a Regional Office representative to assist with the bid pricing or to close the sale.
(xv) Accounts that must be transferred from You to another Franchisee will incur the full month's C-Fee.
Source: Item 23 — RECEIPTS (FDD pages 62–298)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, a C-Fee is defined as the fee stated in Subsection 3.1(f) of the agreement. The C-Fee for One-Time Services, Initial Cleans, or Extra Work on additional Accounts secured by Anago is equal to 20% of the gross fee charged to the Client and will not be financed.
There are several stipulations regarding the C-Fee. If the C-Fee is paid in full at the time of assumption, it will be reduced by 15%. If paid in full within 90 days of assumption, no interest charges will accrue. If a franchisee voluntarily relinquishes an additional Account with 10 business days' notice, any remaining C-Fee payment will be canceled if Anago can have another Unit Franchisee assume the Account and the Client does not cancel within 60 days after the transfer date.
C-Fee payments are discontinued if the Client cancels the service contract through no fault of the franchisee. Credits for C-Fee payments may be made if the Client cancels the services contract within 180 days from the date of commencement, but any credit toward additional contract C-Fees is limited to 15% of paid C-Fees calculated for the contract and is at Anago's sole discretion, provided the franchisee can verify that the contract was canceled through no fault of theirs. No C-Fee is assessed when a franchisee obtains an Account solely through their own marketing and sales efforts, without assistance from the Regional Office (excluding the preparation of the actual bid proposal). Partial C-Fees may be assessed at 50% of the normal schedule if a franchisee needs a Regional Office representative to assist with the bid pricing or to close the sale.
If a franchisee loses an additional Account for specific reasons or ceases service to the Account (for more than 2 days without at least 10 business days' written notice and Anago's consent) or abandons their Anago Unit Franchise and the C-Fee was financed, the entire unpaid amount becomes immediately due upon loss of such Account or abandonment of the Unit Franchise. Accounts that must be transferred from a franchisee to another Franchisee will incur the full month's C-Fee. On buildings with varying occupancy levels, a franchisee will pay a monthly C-Fee based on the amount of square footage cleaned. Should an additional Account request an increase in services and the monthly gross billings increase, additional C-Fees may be charged at Anago's discretion. All C-Fee credits must be requested in writing within 30 days after termination of an Account. C-Fees are non-refundable.