Am I required to adopt Anago's reasonable recommendations to my insurance carrier regarding the settlement of any claims?

According to Anago's 2025 Franchise Disclosure Document, franchisees are required to adopt Anago's reasonable recommendations to their insurance carrier regarding the settlement of claims. Specifically, Anago, or its insurer, has the right to participate in discussions with the franchisee's insurance company or any claimant regarding any claim.

This requirement means that as an Anago franchisee, you must consider and implement Anago's suggestions when dealing with insurance claims related to your business operations. This could involve how a claim is presented, negotiated, or ultimately settled with the insurance company.

This provision aims to protect Anago's interests and maintain consistency in how claims are handled across the franchise system. While you must adopt Anago's reasonable recommendations, the FDD does not define what constitutes a 'reasonable' recommendation, so it would be prudent to seek clarification on this point during your due diligence.