What does 'Account' refer to in the context of an Anago franchise?

According to Anago's 2025 Franchise Disclosure Document, an 'Account' refers to a 'Client or Current Client'. This definition is crucial for understanding the relationship between the franchisee, Anago, and the end customer receiving the cleaning services.

For a prospective Anago franchisee, this means that the terms 'Account', 'Client', and 'Current Client' are used interchangeably within the franchise agreement. Anago secures contracts with clients, and at their option, the franchisee may join in as a party to those contracts or have the contracts assigned to them. The franchisee provides the cleaning services to these clients, but all payments are initially made directly to Anago.

This arrangement has several implications. First, Anago acts as the central billing and collection agent, simplifying the franchisee's administrative tasks. Second, the franchisee's revenue is derived from the gross monthly revenues from the account, less fees owed to Anago. Finally, the franchisee is responsible for meeting the service requirements specified by the client, ensuring satisfaction and maintaining Anago's brand standards.