According to the Anago FDD, what constitutes a 'National Account'?
Anago Franchise · 2025 FDDAnswer from 2025 FDD Document
Under your Subfranchise Rights Agreement, you must refer all "National Accounts" to us. You are not permitted to enter into any contracts with National Accounts without first obtaining our written consent. We reserve the right to, either ourselves, or through a designee, enter into contracts
for the performance of Anago services to National Accounts wherever or however the National Account is originated. "National Account" means any client or prospective client that, directly or through its affiliates: (i) owns, manages, operates, controls, or is responsible for ten (10) or more locations in your Area; (ii) owns, manages, operates, controls or is responsible for multiple locations, one or more of which is in your Area and one or more of which is outside of your Area; and (iii) requests that we or our affiliates submit or allow us or our affiliates to submit a response to a request for proposals ("RFP") and we determine that you do not meet the National Account's qualifications to submit an RFP response or enter into the contract. . If we sign a contract with a National Account with locations in your Area and we are not prohibited under our contract with the National Account from doing so, we may provide you the option, on terms and conditions we specify and on a nonexclusive basis, to license Unit Franchisees in the Area to perform services for such locations within your Area.
Source: Item 12 — TERRITORY (FDD pages 36–38)
What This Means (2025 FDD)
According to Anago's 2025 Franchise Disclosure Document, a 'National Account' has specific criteria. Anago defines a 'National Account' as any client or potential client that meets one of three conditions. First, it includes those who directly or through affiliates own, manage, operate, control, or are responsible for ten or more locations within the subfranchisee's designated area. Second, it encompasses entities with multiple locations, some within the subfranchisee's area and others outside of it. Lastly, it applies to clients who request that Anago or its affiliates respond to a request for proposals (RFP), but Anago determines that the subfranchisee does not meet the qualifications to submit an RFP response or enter into the contract.
This definition has significant implications for Anago subfranchisees. Subfranchisees are required to refer all National Accounts to Anago and cannot independently enter into contracts with them without prior written consent from Anago. Anago retains the right to contract directly with National Accounts, even if they have locations within a subfranchisee's area. However, Anago may offer the subfranchisee the option to service these locations under specified terms and conditions on a nonexclusive basis, if not prohibited by the contract with the National Account.
This structure allows Anago to manage large, multi-location clients efficiently, ensuring consistent service and standards across different geographic areas. While this may limit the subfranchisee's ability to directly secure large accounts, it also provides a potential opportunity to service these accounts under Anago's guidance. Subfranchisees should understand these conditions and limitations regarding National Accounts, as they directly impact their business operations and revenue potential within their designated area.