Under what conditions can Amorino require a franchisee to upgrade or replace their POS system?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
You shall acquire and use only the point of sale cash registers and computer systems, equipment and software that Amorino prescribes for use by Amorino Stores (the "POS System"), with such extended warranties as we may require, and adhere to Amorino's requirements for use. Requirements may include, among other things, execute and renew software maintenance agreements, connection to remote servers, off-site electronic repositories, and high-speed Internet connections. Such Internet connection is to be used for software updates and downloading purposes, and to allow us to monitor your sales and revenue. You may not use the Internet connection to browse the Internet. As technology or software is developed in the future, Amorino may, in its sole discretion, require you to add to your POS System memory, ports, and other accessories or peripheral equipment or additional, new, or substitute software, and replace or upgrade your POS System and software as Amorino prescribes. You shall acquire, install and maintain such anti-virus and anti-spyware software as Amorino requires, and shall adopt and implement such Internet user policies as Amorino may prescribe for purposes of avoiding, blocking, and eliminating viruses and other conditions that interfere with operation of the POS System.
Source: Item 22 — CONTRACTS (FDD pages 80–81)
What This Means (2025 FDD)
According to Amorino's 2025 Franchise Disclosure Document, Amorino may require franchisees to upgrade or replace their POS system and software as it prescribes. This decision is at Amorino's sole discretion as technology or software is developed in the future. This includes adding to the POS system memory, ports, other accessories, peripheral equipment, or additional, new, or substitute software.
This means that as an Amorino franchisee, you must stay current with the POS system that Amorino requires. You will be responsible for the costs associated with these upgrades or replacements. Amorino mandates that franchisees acquire and use only the point of sale cash registers and computer systems, equipment, and software that Amorino prescribes for use by Amorino stores.
It is important to note that franchisees must also adhere to Amorino's requirements for POS system usage, which may include executing and renewing software maintenance agreements, connecting to remote servers and off-site electronic repositories, and maintaining high-speed Internet connections. The internet connection is specifically for software updates, downloading, and allowing Amorino to monitor sales and revenue; franchisees are prohibited from using it for general internet browsing. Franchisees must also acquire, install, and maintain anti-virus and anti-spyware software as required by Amorino, and implement prescribed Internet user policies to protect the POS system.