Does Amorino have the right to modify the operations knowhow manual?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
- (1) Amorino will grant you online access to the then-current operations knowhow manual (the "Manual"), which contains standards, methods, policies, procedures, systems, forms, and other Confidential Information (as defined below) for you to implement and comply with in the operation of the Store.
- (2) The Manual can come in different forms and shapes such as, but not limited to, a paper binder, a tablet application (ex. Padlet), on-line website (AmorinoNow).
- (3) The franchisee is granted access to the manual for the duration of the agreement and remains the franchisor's exclusive property. The franchisee undertakes to respect the confidential nature of this manual. Amorino shall have the absolute right to make additions, deletions, modifications and updates to the Manual from time to time. The term "Manual" shall include the Manual as modified and amended in accordance with this Agreement.
- (4) You shall operate the Store in strict adherence to all of the provisions of the Manual as then in effect.
Source: Item 22 — CONTRACTS (FDD pages 80–81)
What This Means (2025 FDD)
According to Amorino's 2025 Franchise Disclosure Document, Amorino retains the absolute right to modify the operations know-how manual. The manual contains standards, methods, policies, procedures, systems, forms, and other confidential information that the franchisee must adhere to while operating their store. The manual can be in various formats, including a paper binder, a tablet application, or an online website.
As a franchisee, access to the manual is granted for the duration of the franchise agreement, but the manual remains the exclusive property of Amorino. Franchisees are obligated to maintain the confidentiality of the manual. The term "Manual" includes any modifications or amendments made by Amorino during the agreement.
This means that Amorino can make changes to the operating procedures, standards, and other crucial aspects of the business. Franchisees are required to stay updated with these changes and operate their stores in strict accordance with the manual's latest version. This ensures uniformity and consistency across all Amorino franchise locations, but it also means franchisees must be prepared to adapt to changes implemented by Amorino.