Are Amorino's quality assurance inspections announced or unannounced?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
To that end, we shall have the right to enter upon the Store premises during regular business hours to make quality assurance inspections. (Franchise Agreement, Section 8.I.(1)) Such inspections may be announced or unannounced. Amorino may inspect the premises, and evaluate personnel, products and services as it deems advisable to maintain the quality of the franchise system and to confirm that the Store is in compliance with the franchise agreement. (Franchise Agreement, Section 8.I.(1)) As part of any such evaluation, you shall allow Amorino to obtain samples of ingredients, products and supplies, without charge, to test for quality assurance purposes.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 39–46)
What This Means (2025 FDD)
According to Amorino's 2025 Franchise Disclosure Document, quality assurance inspections at an Amorino store can be either announced or unannounced. Amorino reserves the right to enter the store during regular business hours to conduct these inspections.
During these inspections, Amorino may evaluate various aspects of the business, including personnel, products, and services, to ensure compliance with the franchise agreement and maintain the quality of the Amorino franchise system. As part of the evaluation, franchisees are required to provide samples of ingredients, products, and supplies for quality assurance testing at no charge.
In addition to standard quality assurance inspections, Amorino may also use mystery shoppers who pose as regular customers to evaluate the store. These mystery shoppers provide detailed reports to Amorino, which are used to assess the store's compliance with the franchise agreement and maintain quality standards. The results of these reports may also affect a franchisee's eligibility for discounts on products purchased from Amorino's affiliates.