What proprietary software program is Amorino requiring franchisees to use?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
You shall: (a) use the proprietary software program we require, and such system documentation manuals, and other proprietary materials that we require in connection with the operation of the Store; (b) input and maintain in your computer such data and information as Amorino prescribes in the Manual, software programs, documentation, or otherwise; and (c) purchase new or upgraded software programs, system documentation manuals, and other proprietary materials, or execute and renew licenses for existing software, at then-current prices whenever Amorino adopts such new or upgraded programs, manuals, and materials system-wide.
You shall pay the annual or monthly fees that we require for the use of such programs or systems.
You shall enter into all software license agreements, "terms of use" agreements, and software maintenance agreements, in the form and manner Amorino prescribes, and pay all fees imposed thereunder.
Source: Item 22 — CONTRACTS (FDD pages 80–81)
What This Means (2025 FDD)
According to the 2025 Amorino FDD, franchisees are required to use a proprietary software program that Amorino prescribes. This requirement is part of a broader set of technology-related obligations. Amorino can mandate updates, modifications, or replacements to the software at its discretion.
Franchisees must input and maintain specific data and information into their computers as directed by Amorino through manuals, software programs, documentation, or other means. They are also obligated to purchase new or upgraded software programs, system documentation manuals, and other proprietary materials, or renew licenses for existing software whenever Amorino adopts such changes system-wide. Franchisees will incur annual or monthly fees for using these programs or systems and must enter into all software license agreements, terms of use agreements, and software maintenance agreements as prescribed by Amorino.
This means that franchisees do not have a choice in the software they use and must comply with Amorino's requirements, including any associated costs for updates, maintenance, and licensing. This ensures uniformity across all franchise locations and allows Amorino to monitor sales and revenue. However, it also places a financial burden on the franchisee to keep up with Amorino's technology standards.