What must the on-site supervisor of an Amorino store do?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
One of your individual owners must directly supervise the Store on-site. If the franchisee is an individual, general partnership, limited liability company, or corporation, such supervisor should be the individual franchisee or the individual member, partner, or stockholder who owns a controlling interest in the franchisee. If the franchisee is a business entity, the on-premises supervisor must have more than a fifty percent equity interest in the franchisee's business.
Such supervisor must successfully complete our initial training program and must devote full time and efforts to the management and operation of the Store on a daily basis, except that an owner of a Mobile outlet is not required to devote full time to day to day supervision of the Mobile outlet.
If you operate multiple Amorino Stores, or if such supervisor is unable to devote his or her full time and efforts to the management and operation of the Store then, in addition to such supervisor, you must select an individual to serve as your manager. Any manager (or replacement manager) shall be subject to our prior approval and determination that he or she meets the qualifications for the position. We do not require the manager (or any replacement manager) to own any interest in the franchisee, but he or she must complete our initial training program to our satisfaction prior to assuming any management responsibilities at your Store. The manager must devote his or her full time and efforts to the operation and management of your Store, and may not engage in any other business or activity that would require substantial management responsibility or time commitment.
Source: Item 14 — PATENTS, COPYRIGHTS, AND PROPRIETARY INFORMATION (FDD pages 52–54)
What This Means (2025 FDD)
According to Amorino's 2025 Franchise Disclosure Document, the on-site supervisor of an Amorino store plays a crucial role in the daily operations. The supervisor must successfully complete Amorino's initial training program. This ensures they are well-versed in the brand's standards, procedures, and operational methods.
Furthermore, the supervisor is required to devote their full time and effort to managing and operating the store on a daily basis. This implies that the supervisor's primary responsibility is the Amorino store, and they should not be engaged in other activities that could distract from their managerial duties. An exception to this full-time requirement is made for owners of Mobile outlets, who are not required to devote full time to the daily supervision of the mobile outlet.
If a franchisee operates multiple Amorino stores, or if the on-site supervisor cannot dedicate their full time and effort to managing the store, Amorino requires the franchisee to appoint a manager. This manager, or any replacement, is subject to Amorino's approval and must meet the qualifications for the position. The manager must also complete the initial training program to Amorino's satisfaction before assuming any management responsibilities. Similar to the supervisor, the manager must devote their full time and effort to the store's operation and management and cannot engage in other business activities that demand significant time or responsibility.