Must an Amorino franchisee purchase new or upgraded software programs when Amorino adopts them system-wide?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
You shall: (a) use the proprietary software program we require, and such system documentation manuals, and other proprietary materials that we require in connection with the operation of the Store; (b) input and maintain in your computer such data and information as Amorino prescribes in the Manual, software programs, documentation, or otherwise; and (c) purchase new or upgraded software programs, system documentation manuals, and other proprietary materials, or execute and renew licenses for existing software, at then-current prices whenever Amorino adopts such new or upgraded programs, manuals, and materials system-wide.
You shall pay the annual or monthly fees that we require for the use of such programs or systems.
You shall enter into all software license agreements, "terms of use" agreements, and software maintenance agreements, in the form and manner Amorino prescribes, and pay all fees imposed thereunder.
Source: Item 22 — CONTRACTS (FDD pages 80–81)
What This Means (2025 FDD)
According to Amorino's 2025 Franchise Disclosure Document, franchisees are required to purchase new or upgraded software programs, system documentation manuals, and other proprietary materials whenever Amorino adopts such changes system-wide. These purchases will be at the then-current prices. Additionally, franchisees must execute and renew licenses for existing software as required by Amorino. Franchisees are also obligated to pay any annual or monthly fees associated with the use of these programs or systems.
This requirement ensures that all Amorino locations operate on the same technological platform, maintaining consistency and potentially improving efficiency across the franchise system. It also allows Amorino to implement updates and improvements to its systems quickly and uniformly.
However, this requirement also means that franchisees must be prepared for ongoing technology expenses, which can impact their profitability. It is important for prospective franchisees to factor in these potential costs when evaluating the financial feasibility of an Amorino franchise. Franchisees should inquire about the typical frequency and cost of software upgrades to better understand the financial implications.
Furthermore, franchisees are required to enter into all software license agreements, terms of use agreements, and software maintenance agreements in the format prescribed by Amorino and pay all associated fees. This gives Amorino significant control over the software used in the franchise and ensures compliance with its standards.