For an Amorino franchise, what is the role of the 'Supervising Principal'?
Amorino Franchise · 2025 FDDAnswer from 2025 FDD Document
B. Supervising Principal; Manager.
- (1) One of your individual Principals must directly supervise the Store and its daily operations, on-site (the "Supervising Principal"). Mobile Outlets shall not be required to have daily on-site supervision by a Supervising Principal but, Mobile Outlets must still have a Supervising Principal (or a Manager as permitted in (2) below, primarily responsible for the operations of the Store. If you are a Business Entity, the Supervising Principal should be the individual Principal who owns a controlling interest in Franchisee. The Supervising Principal shall have full control over day-to-day Store management and operations. The Supervising Principal must attend and successfully complete Amorino's initial training program and all additional training that Amorino requires, to Amorino's satisfaction. Except as may be permitted under subsection (2) below, and except where such obligations are inconsistent with the on-site daily supervision exception for Mobile Outlets, the Supervising Principal shall devote his or her full time efforts to Store operations, and shall not engage in any other business or Activity, directly or indirectly, that requires substantial management responsibility or time commitment. Amorino shall have approved the Supervising Principal as meeting its then-current qualifications for such position.
- (2) If you operate more than one Amorino Store, or if the Supervising Principal will not devote full time efforts to the management and operation of the Store governed by this Agreement then, in addition to the Supervising Principal, you must appoint an individual to serve as the Manager, who must be approved in advance by us and who must complete to our satisfaction our initial training and any other additional training that we may require. The
Manager shall have full control over, and devote his or her full-time efforts to, day-to-day management and operation of the Store. The Manager shall not engage in any other business or activity, directly or indirectly, that requires substantial management responsibility or time commitment. If the Manager ceases to serve in, or no longer qualifies for, such position, you shall designate another qualified person to serve as the Manager within 30 days after the date the prior Manager ceases to serve or no longer qualifies to serve. Any proposed replacement Manager must be approved in advance by us and must complete to our satisfaction our initial training and any other additional training that we may require.
Source: Item 22 — CONTRACTS (FDD pages 80–81)
What This Means (2025 FDD)
According to Amorino's 2025 Franchise Disclosure Document, the Supervising Principal plays a crucial role in overseeing the daily operations of an Amorino store. Generally, one of the franchisee's Principals must directly supervise the store on-site. This individual should ideally be the Principal with a controlling interest in the franchise if the franchisee is a business entity. The Supervising Principal has full control over the day-to-day management and operations of the store. However, for Mobile Outlets, daily on-site supervision by a Supervising Principal is not required, but a Supervising Principal or a Manager must still be primarily responsible for the store's operations.
The Supervising Principal is required to attend and successfully complete Amorino's initial training program, as well as any additional training that Amorino requires. Except for Mobile Outlets, the Supervising Principal must devote their full-time efforts to the store's operations and cannot engage in other business activities that demand substantial management responsibility or time commitment. Amorino must approve the Supervising Principal as meeting their qualifications for the position.
If a franchisee operates more than one Amorino store, or if the Supervising Principal cannot dedicate full-time efforts to the store, a Manager must be appointed in addition to the Supervising Principal. This Manager also requires Amorino's approval and must complete the initial and any additional required training. The Manager then assumes full-time control over the store's daily management and operations, and cannot engage in other conflicting business activities. If the Manager leaves the position or no longer qualifies, a replacement must be designated within 30 days, subject to Amorino's approval and training requirements. The Supervising Principal and Manager must also attend any training sessions related to new products or services that Amorino introduces, with the franchisee responsible for covering their travel and related expenses.