What is the range of the Guest Relations Fee for Americas Best Value Inn?
Americas_Best_Value_Inn Franchise · 2025 FDDAnswer from 2025 FDD Document
ethodology of inspections may change from year to year.
Note 8 – You will pay us a $25 Guest Relations Fee for every guest or other complaint we receive. If the issue raised is not resolved to our satisfaction within 48 hours of our communication to your Hotel, then the fee will be raised to $75. If it becomes necessary for us to resolve it, then the fee will be raised to $125 per issue, plus we will charge you the cost o
Source: Item 6 — OTHER FEES (FDD pages 24–32)
What This Means (2025 FDD)
According to Americas Best Value Inn's 2025 Franchise Disclosure Document, franchisees may incur Guest Relations Fees ranging from $25 to $125, plus the cost of resolution. The initial fee is $25 for every guest complaint received by Americas Best Value Inn.
If Americas Best Value Inn communicates a guest complaint to the franchisee's hotel and the issue is not resolved to their satisfaction within 48 hours, the fee increases to $75. Should Americas Best Value Inn find it necessary to resolve the issue themselves, the fee escalates to $125 per issue.
In addition to the escalating fees, the franchisee will also be charged for the cost of resolving the complaint, such as providing a refund to the guest. This fee structure incentivizes Americas Best Value Inn franchisees to promptly and effectively address guest complaints to avoid higher fees and additional resolution costs.