When is the Online Review Response Program Fee due for Americas Best Value Inn?
Americas_Best_Value_Inn Franchise · 2025 FDDAnswer from 2025 FDD Document
the resolution (such as a refund provided to a guest).
Note 9 – Under our Online Review Response Program, if you do not respond to any negative online reviews within 72 hours of the posting of such reviews, we may do so (directly or through a third-party) on your behalf, in which case you will pay us $39 to $150 for each response. These fees may increase based on the frequency and nature of complaints and negative reviews, and your responsiveness (e.g., the time it takes you to respond to gu
Source: Item 6 — OTHER FEES (FDD pages 24–32)
What This Means (2025 FDD)
According to Americas Best Value Inn's 2025 Franchise Disclosure Document, if a franchisee does not respond to negative online reviews within 72 hours of their posting, Americas Best Value Inn may respond on their behalf (directly or through a third party). In this case, the franchisee will be charged a fee ranging from $39 to $150 for each response.
The fees may increase based on the frequency and nature of complaints and negative reviews, as well as the franchisee's responsiveness, such as the time it takes to respond to guest reviews. Americas Best Value Inn retains the right to periodically modify these programs.
The FDD does not specify the exact due date for the Online Review Response Program Fee. It only states that the franchisee will pay the fee if Americas Best Value Inn responds to reviews on their behalf. A prospective franchisee should clarify with Americas Best Value Inn when this fee is due (e.g., upon demand, monthly, etc.) and how they will be billed.