Who is required to attend and satisfactorily complete the Alloy training programs?
Alloy Franchise · 2025 FDDAnswer from 2025 FDD Document
Approximately 90 days before your Franchised Business is scheduled to open, we will provide a mandatory series of virtual training sessions and a mandatory 4-day in person training program in the operation of your Franchised Business for up to three trainees, including you or your Operating Partner, your General Manager/Head Trainer, and one Trainer. All franchisees and their Operating Partners must attend and satisfactorily complete our training programs. If you wish to send additional trainees to our initial 4-day training program, you must pay our then-current training fee. The cost of providing our initial 4-day training program to the first three trainees (including you) is included in the initial franchise fee, but you must pay all expenses you and your trainees incur while attending our initial 4-day training program, including travel, lodging, meals and applicable wages. We may provide our training program to multiple franchisees and their trainees at the same session.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 31–42)
What This Means (2025 FDD)
According to Alloy's 2025 Franchise Disclosure Document, all franchisees and their Operating Partners must attend and satisfactorily complete the initial training programs. This includes a series of mandatory virtual training sessions and a mandatory 4-day in-person training program. The initial franchise fee covers the cost of training for up to three trainees, including the franchisee or their Operating Partner, the General Manager/Head Trainer, and one Trainer.
In addition to the initial training, Alloy may designate that attendance at refresher training programs is mandatory for the Operating Partner, General Manager, and/or other personnel. While Alloy does not anticipate charging a fee for refresher training, the franchisee is responsible for all expenses incurred by trainees, such as travel, lodging, meals, and wages. Refresher training is expected to not exceed five days in any calendar year.
Prior to attending the in-person training week at Alloy Headquarters, all Franchise Owners and designated attendees must complete a pre-training program through Alloy's Learning Management System (LMS). This LMS curriculum covers essential topics like operational basics, brand standards, and key technologies. Completion of all modules is mandatory before the start of training week, and failure to do so may impact the trainee's ability to fully participate in the HQ training.
If a trainee fails to complete the training program to Alloy's satisfaction, they will be given the opportunity to retake the training program. Alternatively, the franchisee may designate a new Operating Partner, General Manager/Head Trainer, or Trainer to retake the training program. However, Alloy reserves the right to require the franchisee to pay the then-current training fee for any trainee retaking the program. Failure to complete the training program a second time may result in the termination of the Franchise Agreement without a refund of any portion of the initial franchise fee.